The safety of our guests is paramount, and as an outdoor experience, we want to make sure you have a safe and enjoyable time. If temperatures exceed 110 degrees, we will close to the public. As the heat subsides – typically when the sun goes down – we will reopen. Please check the temperature before making the effort to visit. To reschedule your tickets, please email customer service at customerservice@fermentosbcn.com or by phone at (702) 387-6366.